Online Course Tracker - BookWormer
BookWormer seeks to provide learners an effective way to manage online courses by means of progress tracking, study plans, and assignment management.
The Goal
To provide a platform that will help students focus on coursework without having to worry about admin work.
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Target Audience
Learners between the ages of 12 and 60 who are interested in progressing their career by exploring content that fall outside their usual stream.
Role
Role - UX designer, UX researcher
Responsibilities - Ideation, user research, wire-framing, prototyping, testing
Challenges
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Customization and providing equal access to learners from several regions across the globe. Accessibility to digitally illiterate people
User Research
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We’d like to understand what we can do to improve the experiences of students using online course platforms and make them simple and effective. We want to make the experience seamless and quick, and would like to understand where users spend most of their time.
Type of Research : Unmoderated usability study
Location: Remote (Brazil, Kenya, India, USA, UK, Japan)
Date: Sessions took place on June 27th to July 28th 2022 from 1pm to 5pm
Participants: 10 participants (4 female, 4 male, 2 non-binary)
Session Length: 30 minutes per participant
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Wireframes
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Usability Study Findings
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The navigation from the courses page to the sign-up page was confusing for some users
Users wanted the learner feedback feature to be displayed more prominently
Some users found the payment options hard to differentiate
Takeaways and Next Steps
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Impact:
Users liked the simplistic design, ease of access, and flow. Adding more customization based on user feedback was a valuable takeaway for me.
What I learned:
This project solidified my understand of the UX design process. The steps involving personas, user journeys, competitive audits, prototypes, and usability testing covered a lot of ground. I will take this knowledge and apply it in other projects.
Next Steps:
Improve the prototype by including more detailed and accurate information.
Modify navigation and include detailed actions.
Test the design with different groups.
Connect with me
I’m Ashwin. I’m based out of Chennai, India. My email is potter_boltz@yahoo.co.in.
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Thank you!
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